The media love libraries – let’s make the most of it!

Don't let the opportunity go to waste! Image c/o Robbt on Flickr

One of the fascinating aspects of my involvement in Voices for the Library has been working with Lauren and the rest of the team in developing strong links with the media (both local and national).  As time has passed, I think we have all realised that there are a lot of media types who have a great deal of affection for libraries.  Certainly, my interactions with various journalists have been very positive.  Every single one has been supportive and keen to find out more about the situation facing public libraries across the country.  Ok, sometimes these interactions do not always necessarily lead to stories in the national press or on the TV, but it isn’t always about getting a story out there (much as we would like it to be so), sometimes it is simply about building a relationship – the importance of this for the campaign cannot be underestimated.

I have been lucky so far in that a few things I have brought to the attention of various media outlets have been picked up (like my financial analysis of the libraries vs internet debate – picked up by The Guardian).  However, most stuff tends to go nowhere – again, whilst this can be frustrating, it is worth remembering that not everything can be published (space is finite after all) and the creation of relationships will lead to greater benefits in the long run.  That said, sometimes you push something, a story about a particularly authority or campaign, and it can pay off in spectacular fashion.

Let me give you an example a little while ago I was invited to a lunch hosted by a certain satirical magazine.  The lunch provides an opportunity for politicians, newspaper columnists and journalists to network and share stories.  I have already witnessed how one news story seemed to grow and flourish in the days and weeks after the lunch (the so-called ‘super injunctions’).  I perhaps didn’t truly appreciate it at the time, but they are great opportunities to develop relationships and plant seeds.

One of the people I got talking to was (I later discovered) an important figure in national broadcast news.  We talked extensively about the situation facing public libraries, the closures and their potential impact on local communities.  Again, as mentioned above, there was a great deal of sympathy in terms of the plight of public libraries, not least in terms of the impact on those that use them.

After a long and engaging conversation, I was handed their business card and told to get in touch if anything of interest crops up in the future.  Realising the importance of gaining such a key contact in the media, I resolved to make use of this new avenue wisely and sparingly.  There was no point sending them every story that came along.  It was important to choose a story that would be significant and highly newsworthy.  And then a story emerged that fitted the bill perfectly.

Johanna Anderson and the Friends of Gloucestershire Libraries have been fighting a long and difficult battle with their local council over the future of public libraries.  Despite garnering widespread local support, the campaign was continuing to face an uphill struggle in convincing the local council that their proposed cuts to libraries should be rolled back.  The disregard shown by the council leader for his electorate was breathtaking.  Contempt for both library campaigners and library users seemed to be his default position.  In such circumstances it is hard to imagine how Jo and FoGL had the strength to continue to take on the council.  Many would have conceded defeat and walked away.

But there then emerged a glimmer of hope for library users in Gloucestershire.  The High Court had issued an injunction (pending a hearing earlier this month) against Gloucestershire County Council calling a halt to their proposals for the future of the library service in the county.  This was unprecedented.  It was also just the story I had been waiting for.  Not only was this about library closures, but the legal aspect made for an added dimension to the story, one that may have implications for other such battles against both central and local government cuts.  This story had scope for expansion and, therefore, had the potential for coverage by a national broadcaster.  So, I tipped them off and, with the help of Jo, put them in touch with someone involved in the local campaign.  This was the result:

I was chuffed to bits that this kind of coverage had been secured.  It demonstrated to me, once again, that there is a willingness to engage on the library closure issue and, furthermore, that if a particular story can be shown to have wider implications, it is more than likely to gain exposure.  It is no good just trying to engage with the media simply about libraries, if you can link it into something bigger you have more chance for success.

I guess this is the biggest lesson I have learnt since getting involved in Voices for the Library.  It has taken just under a year to learn it, but I have come to realise that it is important to think strategically about all interactions with the media.  It is easy (and very tempting) to just go ahead and send everything that crops up, no matter their significance.  It is, however, far more sensible to wait for that significant story to crop up and, when the time is right, hit ‘send’.  It’s a lesson I am still learning (there are still more ‘misses’ than ‘hits’) but it is without doubt the most important lesson I have learnt from my involvement in Voices for the Library.  Well, that and learning what can be achieved when you work with a bunch of passionate, talented people who give everything to keep this campaign running.  I really am very lucky indeed.

* Incidentally, permission was granted for a High Court judicial review of GCC’s library cuts.  Hopefully this will lead to bigger and better good news for the dedicated and hard-working campaigners in Gloucestershire.

Spreading the word…

Voices for the Library meets MOO

Do you know what’s one of the best things about being involved in the running of your own organisation/campaign?  It’s being able to just go off and do stuff.  You know, no need to put forward business cases or get permission to do stuff.  You just go and do it.  Well, within reason anyway.  But that’s the thing, you are trusted to go and do the thing without causing any damage.  Well, no long-term damage anyway.  I may be digging myself into a hole here.  How do I get out?  Oh, I know…new paragraph!

So anyway, one of the things I have been mulling over recently is how to spread the word about Voices for the Library.  We’ve kinda done pretty well capturing people online, especially on Twitter.  What we have struggled with is breaking out and reaching the people that aren’t online (remember, there are at least 9 million of them!).  It’s part of the reason that we are at the Hay Festival (thanks to Lauren and her awe-inspiring dedication to the cause) and something we are seriously trying to address.  The wonder of working online is that you don’t really need a budget to succeed.  Working offline is, however, an entirely different kettle of fish.

Just recently, I have started to head to a lot of meetings in London (and I am involved in some upcoming events too…more on these another time though).  Quite often I find myself talking about Voices for the Library without having a handy way to share all of our contact details.  It’s quite cumbersome to start telling people where they can find us, particularly when your Twitter username bears no resemblance to the name of your campaign.  Which is where these lovely cards come in.

A little while back I attended the Canterbury BarCamp and came across some really cool business cards printed by MOO.  I was really impressed as they looked neat, professional and those that had them spoke very highly of them.  So I decided to check them out and they are indeed most excellent.  I went for a relatively simple design (logo on one side and contact details on the other) but you can also print cards in a variety of different designs so that you have a range of styles that you can give out to clients/random people.  All you need do is simply load up one of your images and away you go.  It took me a little fiddling with templates when I created mine but I think that was more to do with the image I was using that the software.

Anyways, I am really chuffed to bits with the finished product and I will be handing them out to all and sundry – so watch out if I catch you at an event!  I’ve ordered around 100 for now (out of my own pocket btw!), but I will definitely order more.  I feel like I’m in that scene in American Psycho.  You know, the one where they compare their business cards.  Well, if I was there, I’d win.  I mean, it’s promoting libraries and stuff.

The many good things about Twitter….

ijclarkI don’t know if it is the fact that some of my recent posts have been reflective (perhaps unsurprisingly for end of year blog posts) or perhaps the events of the past few days (check the Voices for the Library website), but the sheer greatness of Twitter has been playing on my mind.  This post is probably not going to add anything new to previous posts about Twitter, but I am going to plough on regardless because it really has made some quite fundamental changes to my life.

Last year I came to the conclusion that it was time for an alternative campaign for libraries.  Too often library workers had been overlooked as a voice for libraries (no pun intended!), and I felt it was time that an alternative was developed.  At the time I only envisaged something very small-scale.  A simple blog or wiki that would share resources or comment on events.  I was thinking very, very, very, very small-scale.  In hindsight, it never would have achieved anything.

Then I discovered, via Twitter, that some fellow library professionals were also thinking the same as me.  Within weeks we had launched a website and numerous web 2.0 entities.  It was bewildering and impressive and mind-blowing and, most importantly, really satisfying.  Never had been involved in something that made me feel so energised (yuck!) and motivated.  Here were a bunch of people working together to try to achieve something really fantastic.  But the thing that gets me now, looking back, is that without Twitter this would never have happened.  That’s not hyperbole.  It’s pretty much nailed on fact.

I know there is a lot of talk about Twitter leading to real change.  Whether it be in Iran or in the UK, people seem to truly believe that Twitter alone can overturn injustice and heroically right wrongs.  Of course, it is not that simple (it never is).  That said, it can play a big role in engineering change.  In the case of Voices for the Library, it has played a central role in getting a national campaign off the ground and noticed.  For without it, I would not have been in contact with any of the people who ultimately established the campaign.  It is virtually impossible to imagine this campaign getting organised and launched without Twitter.  How else could a bunch of people from across the UK have got together to launch a library campaign?  Not only a bunch of people from across the country, but in many cases a bunch of people who had never even met face to face (I still haven’t met any of my fellow members).  Every time I think about it I am taken aback by what has been achieved.

I know for many people Twitter has that reputation of inane chatter about what people are having for dinner (and sure we all engage in that crap from time to time to lighten the mood) or something that is impenetrable and impossible to get into.  However, the truth is that Twitter can open up so many opportunities.  Yes it may not affect change on its own, but it can certainly help.  And in terms of Voices for the Library, it has definitely played a major role in its genesis.  Without it there would be no campaign.  So you see, Twitter isn’t all inane nothings.  Now, I’m off to eat some cake…..