Happy Anniversary Voices for the Library!

It barely seems possible but this Sunday marks the first anniversary of Voices for the Library. And what a year it has been for everyone that has been involved in the craziness for the past twelve months. There may have been times when we thought reaching a first anniversary was the stuff of a mad man’s dreams, but here we are, one year on and still as determined and committed as we ever were. We have achieved a great deal over the past year and I think everyone who has ever been involved in the campaign should feel really proud about where the organisation is now.

Earlier on today, I was looking back over an old blog post I wrote just over a year ago. It is funny looking back at it now. I remember writing it thinking that I would love to get a couple of people together and collaborate on a blog or something similar to share positive stories about libraries. I was only thinking about putting something together on a very small scale and probably would have had a very limited impact (although it would have made me feel much better!). I was blown away when I discovered others were thinking along the same lines but on a much grander scale than I had ever envisaged. Luckily for me, I had the opportunity to get involved and I am so glad that I did. I think the whole project has had a really positive impact on the whole narrative around public libraries and certainly to a greater extent than many of us anticipated.

The extent of the media coverage we have received has certainly been beyond my expectations. As everyone knows, Lauren has really gone beyond what most normal people would do to engage with the media and get that message out there. I certainly think her commitment to share the good that libraries bring to communities and the willingness with which the media has engaged with her has had a massive impact on the success of the campaign. But it’s not just Lauren, everyone has worked hard to build up links and establish relationships with the media. Being so widely distributed geographically has not turned out to have been a bad thing. It means we are reaching people in a way that would have been far more difficult if, say, we had all been based in London. It also means why are able to speak up and raise awareness of things that are happening in parts of the country that would perhaps otherwise be ignored.

The provision of a platform for people to express their appreciation for libraries has also been something I have been really proud of. Reading through the stories on the website it becomes very clear that a lot of people have a lot of affection for libraries. Not just the rose-tinted library of their childhood, but also the library that helps them to seek employment, or helps them to explore the internet. It is sad that much of our activities have focused on ‘saving’ libraries as time has passed, but every story we receive from library users is a positive and powerful reminder of why it is we do what we do. For me, I think it is the most important part of our site and the campaign in general. Before the campaign started there was no place for library users to come together and express why they value libraries or demonstrate why authorities are wrong to close them. Until the campaign launched it was all about individual campaigners and what they believed libraries should be doing on behalf of their users. Now we have a wealth of stories from people who are telling us themselves what they value and what they desire from the library service.

As I indicated at the top of this post, a lot of people have been involved in the campaign over the past year. Yet, as I also indicated on the previous blog post, any changes in personnel have barely affected the way we have gone about our business. No matter how many people have come and gone, we plough on sticking close to the aims we established when we first formed. Yet every single person who has come and gone has helped to make the organisation what it is today. Bethan, Katy, Venessa, Phil, Alice, Mandy – each has been involved at various points and each has left their mark on the campaign. I’m sure many others will come and go as Voices continues to put forward the case for libraries and I am equally sure that their input will, like those before, make it stronger.

Finally, as I repeatedly say, there is still much to be done but I am immensely proud of everything we have achieved together. It is a privilege to work with such passionate library advocates and I am fortunate that I feel I can call them friends as well as colleagues. So, Gary, Tom, Mick, Jo, Lauren, Simon, Adrienne, Abby and Ian, here’s to another year of highlighting the need for public libraries and helping to provide a voice for the library!

Voices for the Library – The Oxford Gathering

The Laurenian

Yep. Yesterday was the second ever Voices for the Library get together. Funnily enough (and purely by accident) the meeting came just one week before our first anniversary on the 28th August (no really, it has nearly been a year…honest!). It is certainly amazing to think how far we have come in such a short space time. Literally from nothing to, er, something? It blows my mind to think how much we have achieved as a team, particularly as none of us really knew each other when we started. Of course, there is still much to be done, but hey, it is a start right? No-one ever said this was going to be easy.

This time around it was my turn to act as ‘chair’ of the meeting. That sounds far more formal than it actually is. There is very little need to actively chair at these meetings as we all seek to accommodate each other’s points of view entirely amicably. I think this is definitely one of our great strengths. No matter how many people come and go, the dynamic barely shifts. Everyone is working towards the same goals and any areas of (very slight) disagreement are hammered out harmoniously. Personally I find it amazing that despite the changes in personnel, the core of VftL pretty much stays the same.

It was also also great to finally meet Abby, Jo and Ian, as well as meeting Adrienne again (we met at the Word Festival earlier in the year). Despite having practically ‘worked’ with Jo for around about a year, we had never actually met face-to-face, so it was really cool to finally put an actual person to the emails/phonecalls/tweets. I have a huge amount of respect for Jo in the way she has been dealing with the Gloucestershire situation. I know it has been exceptionally tough for her, but she has been an inspiration in the way she has kept fighting for the rights of library users across the county. I wish I had 1/10th of the drive and determination that she has. Oh, and by the way, Adrienne is total genius :)

Quite possibly the weirdest thing about the meeting and how the team has worked over the past year is how Lauren and I seem to be almost sharing the same brain (or The Laurenian as I have now dubbed it). I know Lauren commented on it recently on her CPD23 blog and it is scarily accurate. We often seem to think, tweet or (on one memorable occasion) email the same thing at the same time. It’s freaky but it’s kinda cool. It’s especially handy in meetings as I know that I can go quiet and be confident that Lauren will express exactly what I am thinking. The only exception being The Thing That Must Not Be Discussed. For if we were to discuss The Thing That Must Not Be Discussed, The Laurenian would surely explode and leave a big, horrible mess everywhere. And I am not sure that is a mess that anyone would be willing to clear up. God only knows (whoops!) what would happen if she gets that thing. I’ll be chuffed but equally a little bit lost.

Anyways, we had a great day and a really productive meeting. My only regret? I should really have booked accommodation in Oxford instead of driving back to Canterbury at 10.15pm. It’s a long drive.

Oh, and by the way, Gary drinks Lambrini and Jo is genuinely lovely (although she does get full on a couple of crisps). That’s two reputations ruined…

The Voices for the Library Team

Voices for the Library – now available on Foursquare!

Now, you learn fairly early on when working with me (especially on VftL) that I like to play about with stuff and try out new things.  I’m all for experimenting and trying things out.  My attitude is generally: if it works – great!  And if it doesn’t?  Well, I just keep it to myself and no-one finds out about it.  Well, a few people find out about it but I make them swear on pain of death not to tell anyone anything.  So it was with this spirit I took to exploring the wonder that is Foursquare.

Now, to be clear right from the off, I was very much anti-Foursquare.  I thought it was a complete waste of my time and was nothing more than an opportunity for people to shout about where they are.  I was very reluctant to even give it a try.  Until I discovered that there was a rudimentary facility for adding brands and creating pages.  Now this intrigued me so I signed up and played around to see how it could be used.  After a bit of playing I had some ideas but needed to get a page up and running to see for myself if it would work.  Then, yesterday, the page making facility was markedly improved and I decided to give it a whirl…

Voices for the Library - Foursquare Page

Our new Foursquare Page

So here it is, the Voices for the Library Foursquare page – which just so happens to now be featured on the Foursquare page gallery.  So, what is my thinking about how it will be used?  Well, initially I thought it would be good to highlight libraries that earmarked for closure and suggest making a visit to show support.  If they follow the page and login to Foursquare on their mobile device whilst in the area of the library, the tip should automatically pop up and suggest they make a visit.  Now, I know that this alone won’t save the library in question, but I thought highlighting it would at least be a start.  Every little helps as (another) well known brand might say.

But then I got to thinking, maybe it should be more than just visiting for what is essentially a negative reason (albeit with a positive outcome), why not highlight positive stuff too.  Well, I say I got to thinking, it wasn’t me at all but a tweet from @stephthorpeuk got me thinking…

That’s what a library advocacy Foursquare account should be doing…highlighting the many great and unique things that libraries offer.  The reasons for visiting should not just be about saving the library, they should be about what the library can offer – truly positive reasons for paying a visit.

Of course, all this isn’t without its own problems.  Adding 500 libraries and the appropriate ‘tips’ to Foursquare is not easy, let alone looking up the other 4,000 odd and seeing what makes them unique and special.  So, if you are able to do either of the following it would be greatly appreciated :)

  1. If your local library isn’t on Foursquare but you are, please add it.
  2. If there is something special and unique about your local library and you aren’t on Foursquare, email contact@voicesforthelibrary.org.uk and tell us and we’ll add that information onto that library’s Foursquare page.

I have also put in a request for the development of a VftL badge awarded when a certain number of libraries are visited (ideally libraries marked for closure but if not possible then any library).  I’m not sure the badge will actually happen as they seem to be very strict on adding badges, but hopefully they’ll back it.

Of course, what I should have said (and I have forgotten until right at the end!), is that if you are on Foursquare, look us up and follow us!

Librarian day/week in the life…

11.30am - time to send another FoI (image c/o ToniVC on Flickr)

I know I have kinda already written a blog post for the Library Day in the Life project, but I thought why not write a post summarising the week as a whole.  Of course, the fact that my original post appeared to have become more of a personal reflection on my school days rather than a useful post about what I do and what I am doing has some bearing on this.  To be honest, I just didn’t think I had done it justice.  So, here I am, about to over-compensate to the max.  One of these days I will strike the balance just right.  Today, however, is possibly not going to be one of those days.

As you will have noticed from my original post, the bulk of my job is spend dealing with spreadsheets.  Most of the time I am either preparing statistical data, or ensuring that our online holdings are accurate.  I also deal with student queries in relation to our online resources and some general queries about their library access.  This past week I have also been covering for a colleague in ensuring that all of our OPACs and self-issue machines are working correctly.  This week happened to be the week were we had a bit of an issue with a number of our OPACs.  Luckily it was easily resolved and there was a very limited impact on our students.

Away from work, a number of other things have been going on this past week.  As part of my ongoing attempt to find new ways to spread the word about Voices for the Library, I have been looking into a new opportunity that I think could be quite exciting.  One of the joys (and challenges it has to be said) about the campaign is the fact that it is run with a zero budget.  This means that we have to be quite creative with how we spread the word (which is why it started life on social networks).  I’m not convinced that we have fully broken out into the ‘offline’ world and I think we’d be the first to admit there is still work to be done there.  However, I think we have made good use of the resources at our disposal and I am still dead chuffed at the amount of followers we have both on Facebook and Twitter despite lacking a marketing budget.

Anyway, whilst chuffed with our progress online, I am not one to rest on my laurels.  One of the other pleasures I get from VftL is that I can just go and try stuff out (within reason of course!).  I’ve always been a great believer in trying things out and taking risks and so I am always keen to take full advantage of this.  My current ‘risk’ involves the use of Foursquare as a tool to promote libraries.  Up until recently I was adamant I would never sign up for this particular social network as I saw limited value in it.  However, I decided to explore it as part of a project on mobile technologies and spotted an opportunity for VftL to have a presence on the network.  I won’t say too much about it at the moment as I am not sure it will come off in quite the way I hope, but if it does I will be sure to blog about it!

Regular readers will also be aware that I am currently studying a distance Masters at Aberystwyth University in Information and Library Studies.  I am currently in the process of conducting research for my dissertation, due in April 2012.  I have been getting rather panicky about it of late – worrying I wouldn’t get it finished in time.  My progress was not helped by recently moving house and being without internet for two weeks [insert 'sad face' emoticon here].  However, this week I scheduled a phone call with my dissertation tutor and, I have to say, having had a chat with them I feel much better about where I am and where I need to be.  In fact, it is fair to say I was buzzing when I put the phone down.  I finally feel like I can see a way forward and get cracking on the next stage.  Whilst I think I need to keep ‘on my toes’, I feel far more confident about completing before the deadline and (finally) getting that Masters.  Phew!

I prefer the metaphorical kind myself. (image c/o Wessex Archaeology on Flickr)

Finally, I have been involved in a bit of digging the past couple of days.  It recently emerged that Wakefield council intends on closing half the libraries in the district.  Annoyed at the councillor’s claim that:

“…since 1992 more than four out of every 10 library users have stopped going into libraries.”

I decided to write to the councillor to ask if he can explain how this figure was arrived at.  I am still waiting for a response.  Not content with questioning the councillor, I also entered a host of Freedom of Information requests to get a little more information about what has been going on in Wakefield.  I am hopeful that I will receive suitable answers to all thirteen (yes, thirteen) questions within the three week time limit.  If anything interesting turns up, you’ll be sure to find out about it.

I have also sent off a series of questions to Dorset County Council who are also considering closures.  After a recent council meeting, councillors narrowly agreed to withdraw funding on nine libraries across West Dorset.  It is good to note, however, that not all councillors take such a relaxed attitude to library closures (you’d think so sometimes when trawling around for the latest library news).  Cllr Ronald Coatsworth deserves a great deal of respect after expressing his outrage:

“We have heard of lies, damn lies and statistics and it seemed to me that here was another case of distorted figures being used as a justification for a particular course of action which had been pre-determined.
“They are discriminatory, treating different groups in different ways and have no place in the Dorset I represent.”

More councillors like this please.

Another bit of digging, this time a bit closer to home, turned up a blank but was referred to by the political editor for the local media group, Paul Francis, on his blog.  A while back it emerged that shocking proposals were put before a recent Conservative group meeting that (it is suggested) included the closure of forty libraries.  No further details emerged so I decided to enter a Freedom of Information request to see what could be uncovered.  Unfortunately my request was rejected (for reasons outlined on Paul’s blog) but not entirely convincingly.  I fully intend on appealing this rejection and hope I will be as success as I was in overturning the DCMS’s rejection of an earlier FoI request.  We will see.

So that was pretty much my week.  I had hoped (believe it or not) to have more things to share from the week, but maybe those things will happen at a later date.

This week was mainly fuelled by If Not Now, When? and, of course, this.

Statistically speaking…

Tea - vital when dealing with statistics

One of the areas of cross-over between my job and my role in Voices for the Library is processing statistical data.  Every now and then I work on some local authority statistics to analyse whether their claims for low usage actually stack up with the reality.  Sometimes it is evident that over time there has been a growth in usage and whilst the usage is low, its growth suggests an increasing need for the service (not a decreasing one that the authority would argue).  At work I tend to process statistics for e-journal and e-book usage.  I particularly like to focus on trending data as it can build up a useful picture about whether a particularly product is seeing an increase (or decrease for that matter) in usage.  This involves a fair amount of playing around with spreadsheets and charts, but I weirdly kind of enjoy it (as I’m sure fellow VftL-ers will testify).

However, me and maths haven’t always had an easy relationship.  I always remember getting my first piece of maths homework back from secondary school and scoring a G (or something similarly poor).  Despite the fact that the maths teacher at the time was also a PE teacher (no, really), I was pretty devastated.  But I was sure this was a little hiccup (my maths teacher also taught PE for the love of whatsit) and I would turn things around.  And I did.  Things got better and instead of poor grades I scored slightly higher than average.  Things were looking up until that fateful day I will never forget…

I had always planned to go to university.  Right the way back at primary school I was determined to get to uni and get a degree.  No-one else in my family had made it that far and I resolved early on that I would be the first.  As I moved onto secondary school, I knew that I would need a GCSE in maths in order to achieve my goal.  Without a grade C, I was doomed to either scrape in or not get in at all.  The ‘C’ in maths was a vital step in achieving my ambition.  Nothing would stand in my way.  Then it happened…

Spreadsheets - heaven or hell?

As exam time approached, we were given our predicted grades for each of our subjects.  My maths teacher (not the PE one, an actual maths teacher by this stage) called me up to the front and showed me my grade.  He looked up at me to see if I had seen the grade marked on the register.  I nodded slowly and walked backed to my seat.  I was predicted an ‘E’.  I was devastated.  I went home from school that day and cried.  Not only was I predicted an ‘E’, I was also dropped into the intermediate stream where the maximum mark I could achieve was a ‘C’.  Suddenly my university dream seemed a lifetime away.  Despite the disappointment, I decided to work my butt off to make sure I proved my maths teacher wrong and get that grade ‘C’.

To cut a long story short, I got that ‘C’.  Not only did I get a ‘C’, but my grades had improved so much in the lead up to the exams that I pushed to be allowed to study A-level maths (alongside English Lit and History – strange mix).  The maths teacher was reluctant to do so, particularly as I was on the lower stream, but I convinced him I should be allowed to take the course.

I got a lot of stick in the first few months from the other A-level maths students.  They thought I was out of my depth and that it was an insult that someone from a lower stream should be able to do it at A-level.  But I persevered, worked hard and by the end of the two years some of them were asking me for help (ha!) and, to top it all off, I was awarded the Senior Mathematics prize in my final year.  That day I spent crying over my predicted grade seemed a lifetime away.  My maths teacher approached me at the end of the school year and told me he was very pleased that I had proved him wrong and I think he was genuinely pleased that I had turned things around.  I wonder what he would make of what I do now!

I do find that my relationship with maths has helped me immensely in recent years.  It has certainly helped in my work with Voices for the Library.  But it has also helped me in terms of how I read.  The use of statistics in a newspaper column has me digging deeper to find out what it actually means.  In the past I may have just accepted a statistic as a factual element to the author’s argument.  Now I question it.  A good example came up recently in an article by Tim Montgomerie in The Daily Telegraph recently.  Well, two examples in fact:

No, the real power is in the hands of the Murdochs’ arch-enemy: the BBC. When it comes to news, 73 per cent of us get most of it from television – and the BBC supplies 70 per cent of TV news.

and

A study of BBC employees’ Facebook profiles found that they were 11 times more likely to describe themselves as liberal than conservative.

When I first read this article I was at a loss as to what these actually mean.  Sure, it looks straightforward at first, but where does the figure relating to 70% of TV news being broadcast by the BBC actually come from?  Without knowing the methodology behind it is meaningless.  Sure, it might sound good to the uncritical, eager to bash the BBC and produce any statistic to do so, but without the context it is worthless.

Likewise, what does it mean that employees of the BBC are 11 times more likely to describe themselves as ‘liberal’?  What employees were consulted?  Given there will probably be a lot of people working for the BBC who are neither ‘talent’ or in a position of authority, does this really mean anything?  If the report focused on purely journalists and editorial staff, maybe it would have some relevance, but to include all staff at the corporation?  It is worse than meaningless.

So, there you go.  Stats can be boring and tedious but, on the other hand, it does rather help you sort the wheat from the chaff.  Hey, I wrote a whole post on stats without using numbers or drawing graphs!

Voices for the Library – a call for articles!

Voices for the Library

Hey you!  Yes you!  Are you a librarian, library worker or library user??  Think that there is too much negative coverage of libraries or the people who work in them?  Do you find the continual focus on closures and cuts depressing?  Think librarians and library workers are undervalued?  Want the opportunity to share the fantastic, wonderful, life-changing things that libraries and librarians offer?  Fed up with a long list of questions that are a frankly desperate attempt to build to something spectacular?

Ok, that’s enough of that!  I have noticed on Twitter and on blogs over the past few weeks (probably months to be fair) that a lot of people have commented on both the need to demonstrate why librarians are important and the somewhat defensive tone to some of the library campaigning messages out there.  Well, there is a place you can address this if you wish.  Simply get in touch with Voices for the Library and share either positive stories about libraries or the role of librarians.  Lots of people read it (including lots of people in the media), so it is well worth doing so.  Of course, it won’t change things overnight, but it might help a little bit.  And if nothing else, it will be nice to share some positive stuff to balance out all the bad news stories out there at the moment.  And we’re all for some positivity!

The media love libraries – let’s make the most of it!

Don't let the opportunity go to waste! Image c/o Robbt on Flickr

One of the fascinating aspects of my involvement in Voices for the Library has been working with Lauren and the rest of the team in developing strong links with the media (both local and national).  As time has passed, I think we have all realised that there are a lot of media types who have a great deal of affection for libraries.  Certainly, my interactions with various journalists have been very positive.  Every single one has been supportive and keen to find out more about the situation facing public libraries across the country.  Ok, sometimes these interactions do not always necessarily lead to stories in the national press or on the TV, but it isn’t always about getting a story out there (much as we would like it to be so), sometimes it is simply about building a relationship – the importance of this for the campaign cannot be underestimated.

I have been lucky so far in that a few things I have brought to the attention of various media outlets have been picked up (like my financial analysis of the libraries vs internet debate – picked up by The Guardian).  However, most stuff tends to go nowhere – again, whilst this can be frustrating, it is worth remembering that not everything can be published (space is finite after all) and the creation of relationships will lead to greater benefits in the long run.  That said, sometimes you push something, a story about a particularly authority or campaign, and it can pay off in spectacular fashion.

Let me give you an example a little while ago I was invited to a lunch hosted by a certain satirical magazine.  The lunch provides an opportunity for politicians, newspaper columnists and journalists to network and share stories.  I have already witnessed how one news story seemed to grow and flourish in the days and weeks after the lunch (the so-called ‘super injunctions’).  I perhaps didn’t truly appreciate it at the time, but they are great opportunities to develop relationships and plant seeds.

One of the people I got talking to was (I later discovered) an important figure in national broadcast news.  We talked extensively about the situation facing public libraries, the closures and their potential impact on local communities.  Again, as mentioned above, there was a great deal of sympathy in terms of the plight of public libraries, not least in terms of the impact on those that use them.

After a long and engaging conversation, I was handed their business card and told to get in touch if anything of interest crops up in the future.  Realising the importance of gaining such a key contact in the media, I resolved to make use of this new avenue wisely and sparingly.  There was no point sending them every story that came along.  It was important to choose a story that would be significant and highly newsworthy.  And then a story emerged that fitted the bill perfectly.

Johanna Anderson and the Friends of Gloucestershire Libraries have been fighting a long and difficult battle with their local council over the future of public libraries.  Despite garnering widespread local support, the campaign was continuing to face an uphill struggle in convincing the local council that their proposed cuts to libraries should be rolled back.  The disregard shown by the council leader for his electorate was breathtaking.  Contempt for both library campaigners and library users seemed to be his default position.  In such circumstances it is hard to imagine how Jo and FoGL had the strength to continue to take on the council.  Many would have conceded defeat and walked away.

But there then emerged a glimmer of hope for library users in Gloucestershire.  The High Court had issued an injunction (pending a hearing earlier this month) against Gloucestershire County Council calling a halt to their proposals for the future of the library service in the county.  This was unprecedented.  It was also just the story I had been waiting for.  Not only was this about library closures, but the legal aspect made for an added dimension to the story, one that may have implications for other such battles against both central and local government cuts.  This story had scope for expansion and, therefore, had the potential for coverage by a national broadcaster.  So, I tipped them off and, with the help of Jo, put them in touch with someone involved in the local campaign.  This was the result:

I was chuffed to bits that this kind of coverage had been secured.  It demonstrated to me, once again, that there is a willingness to engage on the library closure issue and, furthermore, that if a particular story can be shown to have wider implications, it is more than likely to gain exposure.  It is no good just trying to engage with the media simply about libraries, if you can link it into something bigger you have more chance for success.

I guess this is the biggest lesson I have learnt since getting involved in Voices for the Library.  It has taken just under a year to learn it, but I have come to realise that it is important to think strategically about all interactions with the media.  It is easy (and very tempting) to just go ahead and send everything that crops up, no matter their significance.  It is, however, far more sensible to wait for that significant story to crop up and, when the time is right, hit ‘send’.  It’s a lesson I am still learning (there are still more ‘misses’ than ‘hits’) but it is without doubt the most important lesson I have learnt from my involvement in Voices for the Library.  Well, that and learning what can be achieved when you work with a bunch of passionate, talented people who give everything to keep this campaign running.  I really am very lucky indeed.

* Incidentally, permission was granted for a High Court judicial review of GCC’s library cuts.  Hopefully this will lead to bigger and better good news for the dedicated and hard-working campaigners in Gloucestershire.

Are information professionals susceptible to ‘ideological discipline’?

Do information professionals

I’ve always been a bit of a fan of John Pilger. I was lucky enough to get to see him deliver a talk at the University of Kent a couple of years ago – a fascinating and thought-provoking experience. Whilst Chomsky is by far the biggest influence on me politically, Pilger is not far behind (although Naomi Klein is probably second). If you get the chance, pick up a copy of The New Rulers of the World (at your local library of course!) and when you have done with that, make sure you catch The War You Don’t See on DVD etc. Anyway, the reason or mentioning my fondness for Pilger is because he has written a very interesting article about ‘professionals’, specifically how they ‘muffle dissent’. Given that I am (on the fringes admittedly) of a profession, I was particularly interested in what Pilger had to say. As usual, he doesn’t pull any punches:

Professionals are said to be meritorious and non-ideological. Yet, in spite of their education, writes Schmidt, they think less independently than non-professionals. They use corporate jargon – “model”, “performance”, “targets”, “strategic oversight”. In Disciplined Minds, Schmidt argues that what makes the modern professional is not technical knowledge but “ideological discipline”. Those in higher education and the media do “political work” but in a way that is not seen as political. Listen to a senior BBC person sincerely describe the nirvana of neutrality to which he or she has risen. “Taking sides” is anathema; and yet the modern professional knows never to challenge the “built-in ideology of the status quo”.

the modern professional knows never to challenge the “built-in ideology of the status quo”.

Interesting stuff. And something that provoked a bit of soul-searching on my part. Do I fail to challenge the status quo? Do I just go along with fellow professionals and have I fallen for ‘ideological discipline’? I certainly abhor ‘corporate jargon’ and despise terms like ‘strategic oversight’. I try wherever possible to employ language that everyone can understand and avoid using language that makes me sound like some corporate robot. I try to avoid ‘ideological discipline’ and ‘corporate jargon’, but do I succeed?

The timing of this article was quite coincidental. First there was the whole ‘clique’ discussion which I have (successfully until now) managed to skirt around. The idea of a clique does, for me anyway, rather fit in with Pilger’s assessment. Cliques do, after all, rely on an ‘ideological discipline’ to maintain themselves. It was also interesting, however, as I had been mulling over writing a post about my feelings towards groups (and, by the way, when I talk about groups in this post I am referring to groups outside of the workplace). It is something I have been thinking a lot about in the past few weeks and I had been trying to find a way to put my thoughts into words and commit them to this blog.

It may seem weird given my involvement in VftL, but I have a rather ‘difficult’ relationship with groups. My antipathy towards them is one of a number of reasons why I initially held back on joining CILIP. It is also the reason why, to this date, despite holding strong political views (so much so that the idea of standing for election has been put to me more than once!) I have never joined a political party. The reason for my cautious approach to groups? Well, perhaps my biggest concern has always been the potential for ‘groupthink’.

Groupthink bothers me (well, let’s be honest, hopefully it bothers everyone). The idea that group members reach consensus quickly without critical evaluation of alternative ideas or viewpoints is, for me, deeply troubling. I couldn’t be part of a group that doesn’t encourage such critical evaluation and likewise would hate to find myself in that mode of thinking. All ideas should be challenged and orthodox positions should be questioned at all times. Speaking personally, I am wary of consensus. If everyone believes something there must be (in my opinion) something inherently wrong with it. Of course, sometimes things are the way they are, but a consensus needs challenging not accepting. It follows from this that I am also highly wary of anything that is acted upon en masse. If more than half-a-dozen people follow the same course of action, alarm bells ring in my head and I go off in the other direction (unless there is a fire of course, then I will definitely run in the same direction – I’m not insane). I have no idea why. Of course, I do sometimes follow the ‘herd’ (not just when there is a fire), but it’s normally after a certain degree of pathetic hand-wringing.

Another aspect of group membership that concerns me is the urge for some group members to take it upon themselves to speak out on my behalf without my personal consent. That I cannot stand. You know that person that stands up at conferences and says “I think I speak for everyone when…”? I hate that person. But it’s not so much because they have made an assumption about my opinions (although that does annoy me). It’s more that they are putting themselves forward as the group leader, establishing to all others in the room that there is a hierarchy and they are at the top of it (they are speaking for everyone). Once a hierarchy is established, particularly in an organisation, it is difficult to ensure that the status quo of the organisation can be challenged.  Leaders don’t always like their ideas challenged after all.  As with consensus, any grouping that includes those seeking to establish a hierarchy is simply not for me. Every member has to be seen as an equal, else I’m out.

Which all takes me back to Pilger’s point about professionals failing to challenge the status quo. Do information professionals challenge the consensus enough? Or are we swept along on a wave without pausing to question or interrogate? I’d like to think that the information profession is perhaps the exception rather than the rule. I certainly feel like I am prepared to challenge ideas and viewpoints. I also think that, as yet, VftL does not suffer from any tendency towards groupthink and that is one of its great strengths (you can always ask my colleagues if this is true!).  That said, maybe I have, for fear of a reaction, suppressed something in writing this post? Have I failed to challenge the status quo, thus demonstrating Pilger’s argument? Only one of us knows the answer. And he ain’t telling.

Incidentally, this post isn’t really related to the clique stuff that has been flying around. If you want more on that, read this.

More Moo-type goodness

Felt holder for MOO cards

As you know, a little while ago I ordered some business cards with the Voices for the Library logo and contact information on it, predominantly to try to spread the word in the ‘real’ world.  Having ordered a box of 100, I soon discovered a very slight problem.  As I wanted to carry them around with me all the time for opportune card dispensing activity, I had to cart around the box of 100 they came in.  Sure, not exactly heavy, but it did make a loud clacking noise as I walked down the street.  Bit annoying that.  So I decided to get one of their tasty card holders.  Handily, it’s made of felt so no noise as well as not having to carry the entire collection with me.  Nice.  Oh, and I was also sent a card with a promo code on it so if you decide to design your own cards, give me a shout and I’ll give you the code for free delivery.

Other business card manufacturers are available.  You know, just in case you think I am shilling for them or something.

Academic libraries after the Browne Review

The actual M25 (obviously!) - via Bob McCaffrey on Flickr

I should probably have blogged more about CPD25 over the past couple of months since I started getting involved in one of the task groups.  It’s one of those things I keep meaning to blog about, things keep distracting me.  Well, yesterday I delivered my first presentation for many years at a CPD25 event so now is as good a time as any.

CPD25 is, essentially, the training arm for the M25 consortium of academic libraries.  There are a number of task groups which are each responsible for a different aspect of academic libraries.  The group I am involved in, Task Group 3, is concerned with Operational Management – covering a broad range of activities including digitisation, use of social networking and, in the case of yesterday’s event, the impact of the Browne review on academic libraries.

In the lead up to the event, I was asked by one of the organisers if I would like to talk about Voices for the Library.  Normally I leave public speaking at these events to others involved in the campaign (I am far happier pottering around in the background…causing havoc mainly), but I thought this would be a great experience for me and, as I live relatively close to London, I thought I should take on presentation duties for a change.

The event itself was fascinating.  There were speakers from a range of different libraries, including one from a private university, BPP (who, it seems, appear to be embarking on some aggressive expansion).  Having not encountered a private University library before, I was quite interested to hear what their situation was and how they saw the future post-Browne (I fear that phrase will be used a lot in the future).  It seems there are few differences between ‘them’ and ‘us’, it just seems as though they are better prepared for the ‘customer orientated’ future that we are all facing.

We also heard from Goldsmith’s College and in particular how they dealt with the student occupation before Christmas.  Without getting into the politics of the occupation, it was hard not to feel sorry for the staff who had to deal with what must have been a very difficult situation.  It was interesting to see how they relied on social media to keep up to speed with what the students were planning (chalk another one up for social media).  It was certainly interesting to hear how the occupation was handled and what lessons were learnt for next time (and I’m sure we haven’t heard the last of student occupations).

After the first two talks there was a break out session which enabled the attendees to discuss what is happening in their universities and what they felt the future held.  The common theme emerging from all these discussions could probably best be summed up by the words ‘uncertain’ and ‘challenging’.  I don’t think we will have a clear idea on what the future holds until a year down the line when, hopefully, things will become clearer.  It was certainly interesting to hear from representatives of various institutions about the kinds of challenges that they were having to face – and I think it proved helpful for those in the process of change to hear about similar challenges in other universities.

After lunch we then heard from two representatives from UEL who talked about their inspiring New Beginnings programme.  The one thing I will take away from this more than any other was the story of a current PhD student who left school with no qualifications, took a chance on the NB scheme at UEL and gained the confidence to obtain a degree at the institution before embarking on their PhD. Really amazing stuff that underlines the importance of the libraries and trained librarians in universities.

The presentation before last was a Prezi on the re-structuring that had taken place at the University of Sussex.  Sometimes I am a bit ‘meh’ about Prezis (there’s a temptation to ‘show off’ what they are capable of, which is a little distracting), but this one was simple and not too ‘showy’.  Yep, all the Prezi lovers are going to have a pop at me for those comments I’m sure.

Finally came my presentation.  I won’t talk about it too much as you can view it yourself below.  I will say, however, that I was glad to have been given the opportunity to talk about the campaign.  I haven’t delivered a presentation or stood in front of an audience since me days on a PGCE programme many, many years ago.  Fortunately I was not presenting before a classroom of teenage boys so, despite some initial reservations, I was fairly confident that the crowd wouldn’t turn nasty (yeah, I used that ‘gag’ at the start of my presentation too…shoot me please).  I was also fortunate enough to be given the opportunity to dish out the business cards I had printed out a while back, hopefully a few people will check us out now they know where to find us.  Now I have got one presentation under my belt, maybe I’ll do a few more.  Although maybe I am not quite ready for Prezi just yet.

A copy of the script is also available.