Broadband ‘failing customers’

Been a bit slow to pick up on this report by the BBC on the problems associated with poor service standards amongst internet providers.  Of course, this is a very serious problem in an age where more and more people rely on the internet as a primary source of information.  It is up to Ofcom and the government to ensure that information is accessible for all, as well as ensuring that internet service providers are censured for failure to deliver their contractual obligations.  Without putting meaasures in place, there is a very real danger of an increased divide between the digital haves and the digital have-nots.

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